Your username is your first initial plus your last name spelled without spaces or hyphens (examples: emorse, mvonrichthofen, rsmithjones)

Your password is your full membership number with the initial letter (example M12345)

If your last name is very complex and the version you try does not work, click "Forgot your username or password? Click here!" and your correct username will be sent to your e-mail address. If you do not have an e-mail address, please call Susan Cook or Jessica Nigh at 416-597-0286 or toll-free 1-800-585-1072